Frequently Asked Questions
Q: How much does it cost to attend Elevate Community Conference?
A: Elevate is free to attend. However, space is limited so we recommend that you register early to secure your spot.
Q: I need to make a change to my registration, who should I contact?
A: Direct your questions to the LogicMonitor Events Team. Contact information is listed under Contact Us at the bottom of each page.
Q: Are food and drinks included with my registration?
A: The event will provide a light breakfast, buffet lunch, and a hosted evening reception with food and drinks. Snacks and beverages are available throughout the duration of the event. If you are attending the event and have severe allergies, please note it in your registration or email us at events@logicmonitor.com.
Q: What if I need special access requirements?
A: If you have any special access requirement, please email us at events@logicmonitor.com upon registration, and we can make necessary arrangements to enable your attendance.
Q: I am not able to attend the LogicMonitor Elevate Community Conference in person; however, can I attend virtually or access the materials afterward?
A: We will not be broadcasting the conference virtually. However, we will be recording some of the sessions, and we will have most of the enablement materials from the sessions available following the conference.
Q: What is the attire for the LogicMonitor Elevate Community Conference?
A: Business casual
Q: Which airport will I fly into? Will ground transportation be provided?
A: You will fly into London Heathrow Airport (LHR) or London Gatwick Airport (LGW). You will be responsible for arranging your own transportation.
Q: Is parking available?
A: On-street car parking is not available, but 110 local car parking spaces are available at Tower Hill Car Park, on 50 Lower Thames Street. Parking is available 24 hours a day, 7 days a week. Please visit the website for more information and rates (£4.50 per hour as of Feb 2024).
Please note that a Congestion Charge applies to most vehicles entering central London, so a toll may be payable when driving to the hotel.
Q: Are there nearby train stations?
A: The Leonardo Royal Hotel London City is just a short walk from the Tower Hill, Fenchurch Street, and Tower Gateway DLR train stations.
Q: Who do I contact about travel-related questions?
A: All travel-related questions should be directed to the LogicMonitor Events Team listed under Contact Us at the bottom of each page.
Q: Is there a room block available at the event hotel?
A: Yes; Elevate 2025 has a dedicated hotel room block at the Leonardo Royal Hotel London City. However, availability is limited, and on a first come, first booked basis, so reserve your rooms ASAP to guarantee availability and significant savings.